Visitor Center Hours
North Concourse
Monday - Friday
8:30 a.m. – 3:00 p.m
More Information
The Empire State Plaza Visitor Center & Gift Shop has a maximum capacity of 20 people (including staff). When the Visitor Center & Gift Shop exceeds its maximum capacity, visitors will be asked to wait outside in the Concourse until the Visitor Center & Gift Shop can accommodate them. Large groups (15+) will be required to enter in small groups and may be asked to wait outside until the shop can accommodate them, leaving ample space at the entrance in accordance with accessibility requirements and fire safety. School groups/children are required to be accompanied by a chaperone, at all times.
Contact Us
Plaza Visitor Center
North Concourse
518-474-2418
[email protected]
NYS Capitol Store Online
nyscapitolstore.com
518-486-6858
[email protected]
THE GOVERNOR NELSON A. ROCKEFELLER EMPIRE STATE PLAZA
Getting Here
Card payments only - cash not accepted.
Plaza Ambassador Program
The Plaza Visitor Center staff is assisted by a dedicated group of volunteers who help provide information services and tours at the Plaza. The Office of General Services is continually seeking qualified candidates for the Plaza Ambassador Program.
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