Empire State Plaza Tour Information
- When: Monday to Friday, at 1 p.m. from July 3 through August 28
- Duration: 45 minutes
- Where: Plaza Visitor Center & Gift Shop
- Cost: FREE
- Reservations: Reservations are not required. Walk-ups are permitted.
For groups of 10 or more, call (518) 474-2418 or visit our Group Tour page for information on how to reserve a tour. Please note: If a group of 10 or more shows up during walk-in tour times, we may not be able to accommodate them due to the group's size.
Having trouble?
Contact the Empire State Plaza Visitor Center via email at [email protected] or by calling 518-474-2418.
Planning to visit the Empire State Plaza Visitor Center & Gift Shop with your group?
The Empire State Plaza Visitor Center & Gift Shop has a maximum capacity of 20 people (including staff). When the Visitor Center & Gift Shop exceeds its maximum capacity, visitors will be asked to wait outside in the Concourse until the Visitor Center & Gift Shop can accommodate them. Large groups (15+) will be required to enter in small groups and may be asked to wait outside until the shop can accommodate them, leaving ample space at the entrance in accordance with accessibility requirements and fire safety. School groups/children are required to be accompanied by a chaperone, at all times.